FAQ

You have questions. We have
answers.

So you have some questions about what our property management services can do for your rental property? We’d be worried if you didn’t. Here at Rhino Property Management of Utah, we are happy to help answer any questions you may have. Our free information packet will answer lots of them, but here are some of the more common ones we hear. If your question isn’t on the list, feel free to call, or email or chat with us and we will get back to you within 12 hours. 

It depends on current market value and comparable nearby rentals. Request a free rental analysis and we’ll give you a specific, data-backed estimate for your property.

After collecting rent from tenants, we use direct deposit or a check to send your payments on the 15th of each month.

The average vacancy for our properties is two weeks between tenants.

Whether the work is performed by bonded and insured partners or our in-house maintenance employees, you are only charged for parts and labor. No additional fees are tacked on.

We do quarterly drive-by inspections, move-in, and move-out inspections.

Lawn care is included in our services, so we’ll monitor the condition of your yard and hire out weekly mowing.

Lawn care is included in our services, so we’ll monitor the condition of your yard and hire out weekly mowing.

We charge late fees for unpaid rent, and we start the eviction process when necessary.

Rhino property managers fulfill the following roles and perform the following duties:

  • Agent for the property owner (landlord)
  • Prepare rental properties
  • Inspect properties before, during, and after a lease term
  • Advertise open properties
  • Make properties available for prospective tenants to tour 
  • Receive and screen applications
  • Manage lease signings and lease renewals including applicable documentation
  • Ensure routine property maintenance
  • Manage financial components
  • Manage administrative components
  • For apartments, provide on-site leasing, maintenance, and management services
  • Track all correspondence in the property management system
  • Provide rental Property Management Software
  • Communicate with both owners and tenants
  • Coordinate utility payments

A property owner will always have direct access to Rhino Property Management for inquiries or concerns. We likewise reach out to property owners with important updates regarding the tenancy. Property owners can establish with the property manager how they would like to be connected, for what purposes, and how frequently.