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PROPERTY MANAGEMENT FAQ’S

So you have some questions about what our property management services can do for your rental property? We’d be worried if you didn’t. Our free information packet will answer lots of them, but here are some of the more common ones we hear. If your question isn’t on the list, feel free to call, or email or chat with us and we will get back to you within 12 hours.

 

 

FAQ’s

A: We do a market comparison taking into consideration upgrades, location, size, age, etc. to get the most out of your property for you. The lease amount will depend on several market factors as well as the condition of your property. Contact us for a more detailed estimate.
A: $75 for one unit, $65 for 2 or more. Check out how we compare to our competitors:
Top Choice These prices are based on an estimated rent of $1300 with 1 unit.
Fees Rhino PM Keyrenter Real PM PMI FRE REMS NorthPoint Premier Strategic
Set Up $99 75%
Marketing $99 $299
Leasing Fee 2% 50% $350 25%
Monthly Fee $75 $78 10% 10% 8% 8.5% 8% 8% 10%
Renewal Fee $99 $180 $125 $149 $100 $100
Maint. Mark Up 10% 10% 10% 10% 10% 10%
Inspection Fee $100 $70
Annual Cost $900.00 $1,323 $2,005 $1,755 $2,346 $1,401 $1,698 $1,673 $1,560
Find Rhino Property Management’s cost analysis here.
A: Yes, we have homes that we own and rent out. We know a lot of concerns that landlords have because we’ve been there. We understand. We can help.
A: Our goal is to fill vacancies as quickly as possible. We post your unit on 20+ different websites. Our average days vacant is right around 2 weeks. That also depends on how much you want to get in rent. We will do a market comparison for you to get the highest rent possible, and still fill your vacancy quickly.
A: Yes. We employ the most up to date methods to verify their identity, rental history, employment history, and run a complete background check. In addition, if we ever put a bad tenant in your property, we’ll help cover the costs of eviction.
A: We have a network of bonded and insured plumbers, painters, electricians, handymen, etc. We shop around for the best quality of work for the best price. For some smaller jobs, we will do the work ourselves. We don’t take any percentage of the work done, you simply get charged for parts and labor.
A: We will monitor the watering of the lawn, and hire someone to mow it weekly for you. Again, there is no extra fee for us to do this, you simply pay for the lawn care.
A: We collect the rent from the tenant, usually via an automatic monthly withdrawal. We take our commission out of that, and give you the rest. On the 15th of every month, we can direct deposit it into your account, or we can send you a check in the mail. We’ll taylor it to you.
A: We can do a drive-by of your home as often as you want us to, but generally speaking we do a drive-by inspection once a quarter, and we do move in and move out video inspections so you can see for yourself.
A: We strictly enforce our lease terms. If a tenant pays late, they are charged a fee. If they don’t pay, then we start the eviction process, so you don’t have to.
A: Application fees are collected to pay for background checks and credit checks. Once we have run those checks we cannot refund any application fees.
If you are a first-time home investor, you may not realize how much time such an undertaking requires. In order to get a proper return on your investment, the property needs to be properly maintained, and quality tenants need to be continually residing in your property. Along with these efforts come occasional issues that can be burdensome. For this reason, many property owners turn to a property management company to handle such things. If you have questions regarding your particular situation and want to see what value property management can provide, contact us today.
  • Agent for the property owner (landlord)
  • Prepare rental properties
  • Inspect properties before, during, and after a lease term
  • Advertise open properties
  • Make properties available for prospective tenants to tour 
  • Receive and screen applications
  • Manage lease signings and lease renewals including applicable documentation
  • Ensure routine property maintenance
  • Manage financial components
  • Manage administrative components
  • For apartments, provide on-site leasing, maintenance, and management services
  • Track all correspondence in the property management system
  • Provide rental Property Management Software
  • Communicate with both owners and tenants
  • Coordinate utility payments 
Tenants are found through the marketing and advertising of your property. After a prospective tenant is found, they will undergo an application and screening process which includes a background check. If the prospective tenant is deemed to be responsible in all regards, a lease agreement will be reached.
A: Communication is important. A property owner will always have direct access to Rhino Property Management for inquiries or concerns. We likewise reach out to property owners with important updates regarding the tenancy. Property owners can establish with the property manager how they would like to be connected, for what purposes and how frequently.
A: If a tenant is breaches the lease agreement and proves to be particularly unruly, Rhino property management will handle any and all evictions. Proceedings are carried out in accordance with the applicable laws and regulations to ensure total compliance. Find more information here.
A: Yes. Property managers must understand and comply with provisions of legislation such as the Americans with Disabilities Act and the Federal Fair Housing Amendment Act, as well as local fair housing laws. It is the duty of your property manager to avoid all discrimination and help keep the owner in compliance with applicable laws.